Contact

For questions about Kindmoro products, orders, deliveries or returns, email th2575206@gmail.com or use the contact form below.

For order enquiries, include your order number, the email address used at checkout and a short description of the issue. Please do not send payment-card details.

Customer service hours: Monday–Friday, 9:00 AM–6:00 PM (HKT).
Response time: We typically reply within 24–48 business hours. Holidays and high-volume periods may affect response times.

Business information

Kindmoro is operated by XINGYUE DREAM NETWORK TECH LIMITED.
Registered address: FLAT 1506, 15/F, CHEUNG FUNG COMM BLDG, 21-25 CHEUNG SHA WAN ROAD, SHAM SHUI PO, HONG KONG
Contact address: 21-25 Cheung Sha Wan Road, Cheung Sha Wan, Kowloon, Hong Kong SAR

Please contact us for return instructions before posting an item. These addresses are not a return destination unless our support team confirms this for your order.

For more information, see Customer Support & After-Sales Service, our Return & Refund Policy and our Shipping Policy.